FAQs

How does the 30-day free trial work?

If you cancel within 30 days of signing up you won’t be charged a thing. If you do choose to cancel your account in the future you will never be charged again, but you are responsible for charges already incurred up until your cancellation. Refunds can not be issued after your initial 30 day trial and we don’t prorate for partial months.

Can I change plans at any time?

Yep. Simply click on the “Support” link at the top of the page and let us know.

Do I have to sign a long term contract?

Never. BringShare is a pay-as-you-go service. There are no long-term contracts or commitments. You just pay month-to-month. If you cancel, you’ll be billed for the current month, but you won’t be billed again.

What types of payment do you accept?

Currently we accept Visa, Mastercard, American Express, and Discover only. We do not accept PayPal. At this time we only accept payments online and are unable to accept a purchase order, invoice you, or place an order over the phone.

Is my data safe and secure with BringShare?

We love data, and we’ll protect yours as if it were our own. Here’s the proof: our state-of-the-art computer servers are protected by biometric locks and 24-hour surveillance. Our product software and infrastructure is updated regularly with the latest security patches. Our network is protected by an enterprise-class firewall and all BringShare plans include SSL encryption to keep your data safe.

How can I justify the cost of BringShare?

We're glad you asked :). On average, our users have found that BringShare saves them between 5-10 hours a week. That equates to about 20-40 hours of time a month, which costs a company far more than $19. Beyond that, BringShare allows you to easily and quickly see what marketing works and what doesn't, so you can make faster decisions -allowing you to make better investments and stop wasting valuable time and money.

I am not an "ecommerce" website. Would BringShare still work for me?

Yes! Though we have a solid membership of ecommerce users, the majority of our members are actually what we call “leads-based”. This means that successful marketing online is measured in the completion of goals, not necessarily sales online (though these success measures typically lead to sales further down the line.)

A goal can be anything from a user filling out a contact form, joining an email list, making a reservation, completing a quote request, clicking a button or viewing a page. Whatever actions make the most sense for you and your company.

A good example is an appointment request form or a quote request

Not only will BringShare work for you, but we have an entire version of the product designed for you specifically! You will specify what type of user you are during the integration process.

How does BringShare track conversions/goals for “leads” users? Is there any script that needs to be installed or further setup that requires a developer?

BringShare tracks conversions for “leads” users through Google . No extra script, code or development is needed beyond that.

Conversions/Goals in BringShare are pulled from your Google data. Any of the goals you have created in your Google account under "Goal Set 1" will appear in BringShare. That means no further effort on your part if you already have goals set up. If you don't, BringShare has created this video (http://blog.bringshare.com/how-to-set-up-goals-in-google--and-bringshare/) on how to set up goals in Google and BringShare to help you get started. Within BringShare, you can then select one, multiple or none of your goals to quickly compare.

How does BringShare track conversions/goals for “ecommerce” users? Is there any script that needs to be installed or further setup that requires a developer?

BringShare tracks ecommerce visits, sales and other data through the ecommerce section of Google . No extra script, code or development is needed beyond that.

What is the difference between the two profile types (leads and ecommerce)?

  • Leads:
    • A leads-based website, in a very general sense, is a website that does not have a shopping cart on it. With a leads website, money is not generated on the site, but further into the process. These types of sites are typically created to be informative or educational instead of created to generate revenue on the spot. These sites are instead used to generate some other type of action, such as filling out a form or generating a phone call. If the primary purpose of your website is to do something other than collect money right away, you should select the leads profile type.
    • Since a leads website does not base its business on generating revenue on-site, effectiveness is measured in conversions instead of revenue.
    • Examples:
      • A marketing firm
      • A dentist
      • A law firm
      • A blog
  • Ecommerce:
    • An ecommerce websites would be almost anything that has a shopping cart on site. Have a store that sells t-shirts or baseball bats? That's ecommerce. If I can view a product, add it to my shopping cart and pay you -all within your own website, you should select the e-Commerce profile type.
    • Because an ecommerce website bases much of its business on revenue generated onsite, effectiveness is measured by revenue and dollars instead of conversions.
    • Examples:
      • A t-shirt store
      • A baseball bat store
      • An online book store

Any questions before you sign up?

If you have questions about BringShare or the sign up process just submit a support request and we’ll get right back to you.